FAQ

Frequently Asked Questions

Will the plugin modify or delete my original images?#

Never. GetWebP follows a strict sibling architecture. WebP and AVIF files are stored alongside the original:

photo.jpg        ← original, untouched
photo.jpg.webp   ← WebP variant
photo.jpg.avif   ← AVIF variant

Originals are preserved even if you deactivate or delete the plugin.

Does it work with WooCommerce product images?#

Yes. GetWebP hooks into WordPress's standard attachment API, which WooCommerce uses for all product images, gallery images, and variation thumbnails. No additional configuration is needed.

Will it work on shared hosting like SiteGround or Bluehost?#

Yes. GetWebP uses WASM-based encoding that runs in PHP memory. It does not require ImageMagick, GD, Imagick, or any server-side image processing library. As long as PHP 7.4+ is available, the plugin works on any host.

For very low-memory shared hosts (under 64 MB), you may need to reduce the batch chunk size in Settings → Advanced.

What happens when the free quota runs out?#

When quota is exhausted:

• Batch conversion pauses automatically.
• New uploads stop being auto-converted (but are still uploaded normally).
• Already-converted WebP/AVIF files continue to be served — nothing breaks.

Upgrade at getwebp.com/pricing to continue converting.

Does GetWebP support WordPress Multisite?#

Yes. You can network-activate the plugin and use a single license key network-wide (shared quota), or activate it per site with individual keys. See the Multisite documentation for details.

If I uninstall the plugin, will my site break?#

No. When the plugin is deactivated, image URLs revert to the original JPEG/PNG paths. Your site continues to work normally — you simply stop receiving WebP/AVIF delivery.

The .webp and .avif sibling files remain on disk. You can delete them manually or by going to GetWebP → Settings → Advanced → Delete All WebP Files before uninstalling.

Is it compatible with caching plugins like WP Rocket or W3 Total Cache?#

Yes. GetWebP is tested with:

• WP Rocket
• W3 Total Cache
• LiteSpeed Cache
• WP Super Cache
• Autoptimize

After enabling WebP delivery or running a batch conversion, clear your caching plugin's cache so it regenerates HTML with the updated image URLs.

Can I use it with a CDN or WP Offload Media (S3)?#

GetWebP includes offload-detection support. When WP Offload Media (or similar plugins like Media Cloud) is active, GetWebP detects it and adjusts URL rewriting to work with offloaded paths.

For CDN delivery of generated WebP/AVIF files, the files must be synced to your CDN/S3 bucket. Configure your offload plugin to sync newly generated attachments, or re-sync after batch conversion.

How fast is the conversion?#

Speed depends on your server's CPU and PHP memory limit. Typical benchmarks on shared hosting:

The background queue processes images without blocking your admin UI. You can leave the page and come back — conversion continues automatically.

Does GetWebP collect any data or send images to external servers?#

No. GetWebP is strictly privacy-first:

• All image processing happens on your server.
• No images, metadata, or usage data are transmitted to GetWebP servers.
• The only external call is license key validation (a single API request containing only the key and your site URL).

For license-free free-tier usage, there are zero external calls.