Question 1

Does GetWebP upload my images to a server?

Accepted Answer

No. We take privacy seriously. All image processing happens locally in your browser using WebAssembly. Your raw files never leave your device, and we never see what you convert.

Question 2

Can I use my Pro license on multiple devices?

Accepted Answer

Yes! A standard Pro license covers up to 3 personal devices. You can use the same License Key to activate GetWebP on your MacBook, Windows desktop, and work laptop simultaneously.

Question 3

Do I need an account to use GetWebP?

Accepted Answer

No mandatory account is required. You can simply purchase a License Key and activate it in the extension. However, we recommend linking your email during checkout so you can recover your key if lost.

Question 4

What happens if I cancel my subscription?

Accepted Answer

If you cancel, you will retain Pro features until the end of your current billing cycle. After that, your extension will revert to the Free plan, but your local settings and presets will be saved.

Question 5

Does it work offline?

Accepted Answer

Yes. Once the extension is installed (or the web app is cached), GetWebP works 100% offline. You can process images on a plane or in a remote area without an internet connection.

Question 6

Do you offer refunds?

Accepted Answer

Yes, we offer a 7-day 'no-questions-asked' refund policy. If the tool doesn't fit your workflow, just send us your order ID via the contact form, and we'll process it immediately.

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