Documentation

Common Errors

Fix common issues when using GetWebP

Common Errors

Here are some frequent issues and how to resolve them.

"Conversion failed" or no output#

  • Ensure the source is a valid image (JPEG, PNG, GIF, etc.).
  • Try a different image or a smaller file to rule out size limits.
  • Reload the extension or restart the browser and try again.

Context menu option missing#

  • Confirm the extension is enabled in chrome://extensions.
  • Right-click directly on an image (not on empty space). The option may not appear on some protected or iframe content.

Downloaded file doesn’t open#

  • Check that your OS or image viewer supports WebP. Modern browsers and many apps support it; older software may need an update or a different viewer.

For more help, see the FAQ or Contact page.